In April 2023, Grand Pacific Resorts was proud to send 20 contenders to the esteemed American Resort Development Association (ARDA) Conference held in Orlando, Florida. This annual event serves as a platform for recognizing the outstanding achievements and excellence exhibited by professionals and programs in the timeshare industry. It was an extraordinary occasion for Grand Pacific Resorts and our Associates, four of which took home awards for their service and contributions. You can read more about all of our finalists and this incredible event by clicking the link here.
In order to celebrate the exceptional accomplishments of our talented finalists, we are thrilled to present a series of blog posts featuring them throughout the year. This month, we shine the spotlight on one of our incredible teams of Associates and ARDA nominees, our Inventory and Revenue Team.
Keep reading below to learn more about their nomination!
Inventory and Revenue Teams Nomination:
Our Inventory & Revenue Teams work hand-in-hand, setting our resorts up for success by ensuring that each of our 20-plus managed resorts generate enough rental revenue to cover the maintenance fees of delinquent and HOA-owned weeks, daily operations, and reserve needs with the goal of exceeding annual revenue goals while ensuring that Owner’s use weeks always comes first. The Team’s goal is to maximize Owner usage to keep our resorts in optimal financial shape. We are a high-touch, high-service organization with reservation confirmation 60 days out, with occupancy in the high 80’s at many of our resorts. We also do an end-of-year campaign to ensure that Owners don’t lose their deposits. The role of inventory management is critical to meeting our revenue goals, from planning, to distribution, to maintenance, to administration of inventory allocations and movement. Thanks to this Team and the processes it has successfully put in place, our annual revenue goals have been either met or exceeded for the last consecutive five years, and our reservations for Owner and Rental are 99.5% accurate, allowing our resorts to simply focus on our core mission of “Creating Experiences Worth Sharing.” When we onboarded six resorts last year, the Inventory & Revenue Teams made the Associations whole on non-performing inventory within the first year. It averaged approximately $18,000 per unit per year for rental units under our management, and our ADR increased by a significant 12% last year alone. One of our resorts in particular experienced a massive spike in maintenance fees, yet our Team was still able to cover its non-performing inventory to offset the increase, and the resort’s revenue increased 60% year-over-year.