Find answers to common questions below. If you have more specific questions, please view resort information here and call the Front Desk.
What is Your Cancellation Policy for Guests?
We have a flexible cancellation policy up to 7 days from check-in for guests. You may cancel at any time for any reason. Before you travel, please review CDC and State health advisories to confirm eligibility to stay with us. If you are displaying symptoms of COVID-19 or have been in contact with someone diagnosed with COVID-19 please follow the recommendations of Public Health Officials and stay home.
What is Your Cancellation Policy for Owners?
You have the option to deposit your week with GPX up to 14 days prior to check-in. Before you travel, please review CDC and State health advisories to confirm eligibility to stay with us. If you are displaying symptoms of COVID-19 or have been in contact with someone diagnosed with COVID-19 please follow the recommendations of Public Health Officials and stay home.
What Are the Enhanced Cleaning Measures?
- Electrostatic sprayer
- Hand sanitizer available around the resort
- Guest directories have been removed and replaced with digital resources
- Remote controls are sanitized and placed in a sleeve
- Common areas are treated with an electrostatic sprayer and we encourage you to use the hand sanitizer available around the resort frequently.
IMPORTANT: Before you travel, we encourage you to perform a self-assessment COVID-19 health screen. If you or any persons in your travel party are experiencing any flu-like symptoms associated with COVID-19 including fever, chills, cough, shortness of breath, fatigue, muscle ache or pain, sore throat or new loss of taste or smell or if you or anyone in your travel party have been exposed or in close contact with anyone who has been diagnosed with COVID-19, please follow the recommendations of public health officials and stay home. For additional information concerning COVID-19 or a self-assessment COVID-19 health screening, please refer to Centers for Disease Control and Prevention on their website. We reserve the right to restrict resort access for any persons experiencing or exhibiting any coronavirus or flu-like symptoms.
COVID-19 WARNING: Our resort is a lodging facility. Please consider that there is an inherent risk of exposure to COVID-19 or other infectious diseases in any place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and in some cases, death. According to the Centers for Disease Control and Prevention, EVERYONE IS AT RISK of contracting COVID-19. Older adults and those with underlying medical conditions are especially vulnerable. Although we have implemented recommended practices to promote the health and safety for all of our timeshare owners, guests and employees, we cannot ensure 100% or be held liable that our premises are free from contagions, whether caused by us or any of our guests or employees. By voluntarily entering and being present at our resort facilities, you (and each person in your travel party) acknowledge and agree to accept complete and sole responsibility of the inherent risks associated with potential or actual exposure to infectious disease contagions.