Grand Pacific Resorts Coronavirus (COVID-19) Updates
We have had the pleasure of creating experiences worth sharing at our resorts for tens of thousands of families over the years, making vacations an affordable and routine part of life. As the situation continues to unfold, please come to this page to find updates on the status of our resorts, and any other pertinent Coronavirus (COVID-19) information including steps to ensure the well-being of our Associates, Owners, and Guests.
Owners
We have increased updates from your resort via email, on the website, and on social media. Stay connected to your resort and fellow owners via your resort’s Facebook page. This is also a great opportunity to learn more about sister resorts by flipping through the digital magazine Discover Your Family of Resorts.
Guests
Book with Confidence. Cancellations or modifications are accepted up to 7 days prior to your check in date, by 4:00PM local hotel time, without penalty.
Contact Center
The contact center hours are Monday through Saturday 8:00am to 5:00pm pacific (888) 477-6967. Please remain patient as call wait times may be longer than usual.
Resort Status: June 18, 2020
Many of our resorts are now open as noted below. Please review government guidance to confirm eligibility to travel and stay with us.
Select a resort below to find more information on the current status.
Carlsbad Inn Beach Resort - OPEN
Beginning 6/18/2020 we were so honored to once again be welcoming Guests and Owners to Carlsbad Inn Beach Resort in Carlsbad. We invite you to learn more about Vacation Well, our enhanced level of heartfelt service, and keep in touch with us on our Facebook page.
Carlsbad Seapointe Resort - OPEN
Beginning 6/18/2020 we were so honored to once again be welcoming Guests and Owners to Carlsbad Seapointe Resort in Carlsbad. We invite you to learn more about Vacation Well, our enhanced level of heartfelt service, and keep in touch with us on our Facebook page.
Channel Island Shores - OPEN
Beginning 6/18/2020 we were so honored to once again be welcoming Guests and Owners to Channel Island Shores in Oxnard. We invite you to learn more about Vacation Well, our enhanced level of heartfelt service, and keep in touch with us on our Facebook page.
For detailed resort information please visit https://channelislandshores.net/covid-19-update/
Coronado Beach Resort - OPEN
Beginning 6/18/2020 we were so honored to once again be welcoming Guests and Owners to Coronado Beach Resort in Coronado. We invite you to learn more about Vacation Well, our enhanced level of heartfelt service, and keep in touch with us on our Facebook page.
For detailed resort information please visit https://coronadobeachresort.com/covid-19-update/
Grand Pacific Palisades - OPEN
Beginning 6/18/2020 we were so honored to once again be welcoming Guests and Owners to Grand Pacific Palisades in Carlsbad. We invite you to learn more about Vacation Well, our enhanced level of heartfelt service, and keep in touch with us on our Facebook page.
Hanalei Bay Resort - OPEN under State Guidelines Effective 10/15/2020
UPDATE: 10/15/2020
Please visit https://hanaleibayresort.com/covid-19-update/ for more information about the Mandatory State of Hawai'i Travel and Health Form and the Safe Travels Program effective 10/15/2020.
UPDATE: 9/18/2020
Guests and Owners with reservations through OCTOBER 15TH are being notified that alternative plans are needed including a full cancellation or re-booking due to the 14-day quarantine. If you require immediate assistance please contact us at 877-344-0688 Monday through Saturday 8:00am to 5:00pm pacific.
We encourage you to learn more about Hawaii's Safe Travels Program scheduled to begin 10/15/2020.
https://governor.hawaii.gov/covid-19/
For detailed resort information please visit https://hanaleibayresort.com/covid-19-update/
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In order to curb the spread of COVID-19, drastic measures are being taken to protect our island residents, especially those that are most vulnerable, as well as protecting our visitors. With this in mind, we are taking steps to temporary limit tourism and are currently urging those owners and guests currently staying at Hanalei Bay Resort to make flight arrangements to return home before the mandatory quarantine takes affect on Thursday, March 26, 2020.
Our team members spray and wipe down all “high-touch” public areas with disinfectant/sanitizer at scheduled hourly intervals.
The resort will remain open and operating as normally as possible, though the Fitness Center, Concierge Desk, Ukulele Bar and Happy Talk are closed until further notice.
Please contact the Front Desk for more information (808) 826-6522 .
Indian Palms Vacation Club - OPEN
Beginning 10/1/2020 we were so honored to once again be welcoming Guests and Owners to to back to Indio. We invite you to learn more about Vacation Well, our enhanced level of heartfelt service, and keep in touch with us on our Facebook page.
For detailed resort information please visit https://indianpalmsvacationclub.com/covid-19-update/
Makai Club Resort - OPEN under State Guidelines Effective 10/15/2020
UPDATE: 10/16/2020
Please visit https://makaiclubresort.com/covid-19-update/ for current resort information and resources to the State Travel Guidelines.
UPDATE: 9/18/2020
Guests and Owners with reservations through OCTOBER 31st are being notified that alternative plans are needed including a full cancellation or re-booking due to the 14-day quarantine. If you require immediate assistance please contact us at 877-344-0688 Monday through Saturday 8:00am to 5:00pm pacific.
We encourage you to learn more about Hawaii's Safe Travels Program scheduled to begin 10/15/2020.
https://governor.hawaii.gov/covid-19/
For detailed resort information including our tentative full re-open date please visit https://makaiclubresort.com/covid-19-update/
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In order to curb the spread of COVID-19, drastic measures are being taken to protect our island residents, especially those that are most vulnerable, as well as protecting our visitors. With this in mind, we are taking steps to temporary limit tourism and are currently urging those owners and guests currently staying at Makai Club Resort to make flight arrangements to return home before the mandatory quarantine takes affect on Thursday, March 26, 2020.
Our team members spray and wipe down all “high-touch” public areas with disinfectant/sanitizer at scheduled hourly intervals.
The resort will remain open and operating as normally as possible. Please contact the front desk fore more information (808) 826-8815.
MarBrisa Carlsbad - OPEN
Beginning 6/18/2020 we were so honored to once again be welcoming Guests and Owners to MarBrisa in Carlsbad.
Olympic Village Inn - OPEN
Beginning 6/21/2020 we were so honored to once again be welcoming Guests and Owners to Olympic Village Inn. We invite you to learn more about Vacation Well, our enhanced level of heartfelt service, and keep in touch with us on our Facebook page.
For detailed resort information please visit https://olympicvillageinn.com/covid-19-update/
Red Wolf Lakeside Lodge - OPEN
Beginning 6/18/2020 we were so honored to once again be welcoming Guests and Owners to Red Wolf Lakeside Lodge in Tahoe. We invite you to learn more about Vacation Well, our enhanced level of heartfelt service, and keep in touch with us on our Facebook page.
For detailed resort information please visit https://www.redwolflakesidelodge.com/covid-19-update/
Red Wolf Lodge at Squaw Valley - OPEN
Beginning 6/18/2020 we were so honored to once again be welcoming Guests and Owners to Red Wolf Lodge at Squaw Valley in Tahoe. We invite you to learn more about Vacation Well, our enhanced level of heartfelt service, and keep in touch with us on our Facebook page.
For detailed resort information please visit https://redwolfsquaw.com/covid-19-update/
RiverPointe Napa Valley - OPEN
Beginning 6/18/2020 we were so honored to once again be welcoming Guests and Owners to RiverPointe Napa Valley in Napa. We invite you to learn more about Vacation Well, our enhanced level of heartfelt service, and keep in touch with us on our Facebook page.
For detailed resort information please visit https://riverpointeresort.com/covid-19-update/
San Clemente Cove - OPEN
Beginning 6/18/2020 we were so honored to once again be welcoming Guests and Owners to San Clemente Cove in San Clemente. We invite you to learn more about Vacation Well, our enhanced level of heartfelt service, and keep in touch with us on our Facebook page.
For detailed resort information please visit https://www.sanclementecove.com/covid-19-update/
Southern California Beach Club - OPEN
Beginning 6/18/2020 we were so honored to once again be welcoming Guests and Owners to to back to Southern California Beach Club in Oceanside. We invite you to learn more about Vacation Well, our enhanced level of heartfelt service, and keep in touch with us on our Facebook page.
For detailed resort information please visit https://southerncalifbeachclub.com/covid-19-update/
Wave Crest Resort - OPEN
Beginning 6/12/2020 we were so honored to once again be welcoming Guests and Owners to Wave Crest Resort in Del Mar. We invite you to learn more about Vacation Well, our enhanced level of heartfelt service, and keep in touch with us on our Facebook page.
Villa L'Auberge - OPEN
Beginning 6/18/2020 we were so honored to once again be welcoming Guests and Owners to Villa L'Auberge in Del Mar.
We invite you to learn more about Vacation Well, our enhanced level of heartfelt service, and keep in touch with us on our Facebook page.