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Grand Pacific Palisades Resort & Hotel
June
Resort News

Hello Grand Pacific Palisades Owner!


People on the Move!
Congratulations to Sean Herriott who has been promoted to Operations Manager. Sean has been with Grand Pacific Palisades for five years. He started as a Guest Service Agent then a Front Desk Supervisor. Sean is excited to be assuming the responsibilities of his new role at Palisades which includes overseeing the Front Office Operations, Front Desk Services and Activities. In addition, he will be assisting the General Manager in conjunction with his career development. 
 
The team is very happy to announce that Gilbert Tafoya will be assuming the position of Front Office Manager. Gilbert has been at Grand Pacific Palisades for three years. He started as a shuttle driver and he, too, has held different positions here at Palisades - the most recent as Assistant Front Office Manager. Gilbert has done a tremendous job taking care of all our Owners and Guests. Congratulations Sean and Gilbert!
 
Activities Update
The Activities team is ready to rock! New Associates have been recruited for the summer and are ready to provide exceptional service to our Owners. The all-time favorite summer activities are being finalized and the team is happy to announce that the Water Balloon Toss is making a comeback. This event was a family favorite last summer and we are thrilled to offer it once again. Ryan and his team look forward to making memories for all who vacation at Palisades.

2017 Renovation Update – Model Unit
The Team is near the completion of the Model Unit for the upcoming renovation, which is due to begin later this year. This renovation brings many new upgrades to your vacation home:
  • New luxury vinyl tile in the bathroom, entry and kitchen
  • All new stainless steel appliances
  • New kitchen cabinets
  • An entirely remodeled bathroom
  • New headboards
               

We will notify all our Owners as soon as it is completed so that everyone has an opportunity to provide feedback that we so much appreciate.

First Quarter BE EPIC Champion
We are very happy to announce that our BE EPIC Champion of the First Quarter is Antonia Sierra. She started at Palisades in June 2016 and has been doing a fantastic job. Antonia is very outgoing and greets everyone with her bright smile; making sure everyone feels special by finding ways to personalize their welcome experience. She is also well-liked and respected by her peers. During her free time, she enjoys working out and experiencing new cuisines.

Meet Steve Bagley!
Steve has been at the Resort for almost a year. If you have ever taken one of his shuttle rides you know why he gets so many great comments from all our Owners and Guests. He has a wealth of knowledge about Carlsbad and the surrounding areas and is always willing to share the history and fun facts. If you have not taken one of his shuttles, be sure to do so; you will find Steve to be very friendly, knowledgeable and entertaining on your way to your destination. When he is not driving the shuttles he enjoys watching college sports and spending time with his family. Steve has been married to Connie for 36 years; they have four children and five grandkids. Steve is also very active is his community and is the Director of the Board for the Fallbrook Youth Baseball Organization. Thanks Steve for all that you do - it’s a pleasure to have you as part of the team!
 
Warm Regards, 
Erica Atmaca 
General Manager
 
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