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Carlsbad Inn Resort
Carlsbad INNformation October 2016

Hello Carlsbad Inn Beach Owners, 


Reserve Updates
The renovation of the Fitness & Activities Center is complete! From the new fitness and workout equipment to the shower and locker area it is a completely new area (which had not been updated since 1985 when we opened!) The new look is fresh and inviting. The update includes an ADA ramp access and entrance from the garage level of the Oak Building. The feedback from Owners has been very positive. Please take time to check out the changes the next time you are at the resort!

Do You Own Consecutive Weeks in different Buildings?
Once every five or six years the timeshare use week calendar makes a shift that can throw unsuspecting Owners a curve in their vacation planning. Please take a good look at the use week calendar to ensure you know when your week starts for 2017! If you own consecutive weeks in different buildings, Elm and Oak, you will have special challenges in 2017 that may make your weeks fall a week apart or put both of your weeks together in the same week. If this impacts you, we urge you to contact Grand Pacific Vacation Services by calling (888) 477-6967 to assist you in finding a solution.

Around the Resort
On your next visit to Carlsbad Inn you will also notice a BE EPIC Moments Kiosk at the concierge and Activities desk. This is an exciting new program for Grand Pacific Resorts to capture and celebrate ‘how we live’ our Core Purpose of Enriching Lives by Creating Experiences Worth Sharing. Owners, Guests and Associates may use the tablet or notecards provided to share their experience of exceptional service. Those Moments will then be revealed at our monthly Associate rallies and a drawing from all Moments received in that month will be held for a gift card.

We have always enjoyed the feedback we receive from our Owners and Guests and this tool will allow us to store those memories electronically and acknowledge our Associates’ great work throughout the year! During our Annual Meeting in June the talented Marketing Team had a Sip n’ Share Booth which allowed Owners another avenue to share their experiences and memories at Carlsbad Inn. Click here to watch the fun video.

We invite you to attend a new Grand Pacific Owners only activity to promote GPX and the benefits to Grand Pacific Resort Owners. Owners are able to join us for mimosas, an overview of the GPX program and a Q&A session. For your attendance you will receive a $100 credit toward future GPX services and deposit of your week may be made while you are there. Call the Front Desk for details about the event.

Associate Updates
The BE EPIC Associate of the Month for June was Andrea Sosa-Maldonado from our Housekeeping Department. She is a tiny lady that makes a big impact! A very hard worker that tests her English skills anytime she can by engaging with Owners, Guests and other Associates; she is always one to cheer on others and is a great team member!

I don’t think there is an Owner or Guest that does not know our BE EPIC Associate for July by name or at least recognize him. Eugene Magabata is once again being recognized for his hard work, great attitude, willingness to pitch-in, dependability and warm and caring personality… I could go on and on! With so many great Associates to choose from, Eugene is one of the few we know will get the reward annually. His consistency, passion, and enthusiasm are not surpassed!

See you soon! 

Randal Chapin
General Manager
Copyright© 2016 Carlsbad Inn Beach Resort, All rights reserved. You are an owner at a resort managed by Grand Pacific Resorts and may receive periodic communications from the company.
 
For Canadian residents only: We have updated our records and intend only to send e-communication to residents who have consented to receipt of this communication. We will make all corrections necessary. If you believe an error has been made, please contact us at gpvspecialist@gpresorts.com.

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