Our Owner Services department comprises a team of dedicated professionals that can assist you with ownership issues including the following:

• Assist owners in understanding and utilizing ownership benefits
• Respond to questions, comments, and concerns
• Handle maintenance fee billing issues
• Make welcome calls to new owners
• Provide new owner packages and owner cards for all resorts
• Provide reservation assistance
• And much more...

Owner Services is located at:
Grand Pacific Resorts Plaza
5900 Pasteur Court, Suite 200
Carlsbad, California 92008
Phone: (888) 477-6967
Fax: (760) 828-4287
Email: Owner Services

Office hours:
Monday – Thursday: 8 a.m. – 7 p.m.
Friday: 8 a.m. – 5 p.m.