Job Title:
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Job Title: FRONT OFFICE SUPERVISOR
Responsibilities: The Front Office Supervisor must display strong leadership qualities and will have direct involvement in all areas of Front Office operations. This individual must consistently maintain high level of standards and will be instrumental in upholding a superior customer service culture at the resort.
Reports directly to the Front Office Manager.
Supervise Front Office staff to ensure completion of essential duties necessary for an efficient Front Desk operation.
Ensure that superior guest service is provided.
Handle guest check-ins and check-outs efficiently; run accurate room status reports and relay information to effected departments/individuals.
Leads by example and communicates effectively.
Handles all guest questions and issues regarding the resort.
Responsible for scheduling, training, and consultations and of Front Office staff.
Must have a strong focus on Service Excellence.
Job Requirements: Minimum 1 year of customer service experience required.
Supervisory experience preferred.
Experience in the hospitality industry preferred, but not required.
Highly motivated, well organized and must be able to effectively lead, train and enable Front Office staff.
Able to work holidays and weekends.
Location: Grand Pacific Palisades Resort
5805 Armada Drive, Carlsbad, CA 92008
Contact: Jennifer Morris (760) 827-3200
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Job Title: FRONT DESK ASSOCIATE
Responsibilities: Provide exceptional guest service at all times to resort guests. A front desk associate is responsible in assisting guests checking in and out of the resort, as well as to help guests with questions or needs that guests may have. This position also will be responsible for answering a high volume of phone calls. A front desk associate also must be able to communicate well with all departments of the resort in order to ensure that guest requests are met. Duties may also include: taking and entering reservations into RDP, using HOA web to access owner information and completing all 30-day calls to owners verifying arrivals
Job Requirements: An outgoing, friendly personality is a must. Professional phone etiquette is required at all times. Must have the ability to provide exceptional guest service. A team player attitude and work well with others is required of a front desk associate. Must be flexible to work different shifts, including weekends and holidays
Location: Grand Pacific Palisades Resort
5805 Armada Drive, Carlsbad, CA 92008
Contact: Jennifer Morris (760) 827-3200
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Job Title: Front Desk Associate
Responsibilities: Provide exceptional guest service at all times to resort guests. A front desk associate is responsible in assisting guests checking in and out of the resort, as well as to help guests with questions or needs that guests may have. This position also will be responsible for answering a high volume of phone calls. A front desk associate also must be able to communicate well with all departments of the resort in order to ensure that guest requests are met. Duties may also include: taking and entering reservations into SPI, using HOA web to access owner information and completing all 30-day calls to owners verifying arrivals.
Job Requirements: An outgoing, friendly personality is a must. Professional phone etiquette is required at all times. Must have the ability to provide exceptional guest service. A team player attitude and work well with others is required of a front desk associate. Must be flexible to work different shifts, including weekends and holidays.
Location: CARLSBAD INN BEACH RESORT
3075 Carlsbad Blvd. Carlsbad, CA 92008
Contact: Roxi Esposito resposito@gpresorts.com
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Job Title: F/T Auditor
Responsibilities: Accounts for daily revenue by organizing and verifying receipts; identifying and correcting discrepancies; posting accounts; running and distributing daily reports; maintaining internal controls.
Reconciles daily revenue by sorting, organizing, and verifying receipts; identifying, researching, and correcting discrepancies.
Posts daily revenue by allocating revenue to proper accounts; entering receipts and settlements; balancing accounts; monitoring account codes.
Prepares daily audit reports by collecting and summarizing revenue, settlement, and discrepancy data and trends; proofing and distributing reports.
Provides guest service including check in / check out and answering questions as needed.
Responsible for handling emergencies as they may occur with professionalism and thoroughness, including attention to guest service and proper reporting.
Maintains safe work environment by following organization standards and legal regulations; notifying security of potential risks.
Updates job knowledge by participating in educational opportunities.
Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Job Requirements: Friendly, self - motivated person needed. Understand principles of auditing and balancing. Good phone etiquette, enthusiasm, guest service skills, and a team player attitude.
Location: CARLSBAD INN BEACH RESORT
3075 Carlsbad Blvd. Carlsbad, CA 92008
Contact: Roxi Esposito resposito@gpresorts.com
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Job Title: P/T Auditor
Responsibilities: Accounts for daily revenue by organizing and verifying receipts; identifying and correcting discrepancies; posting accounts; running and distributing daily reports; maintaining internal controls.
Reconciles daily revenue by sorting, organizing, and verifying receipts; identifying, researching, and correcting discrepancies.
Posts daily revenue by allocating revenue to proper accounts; entering receipts and settlements; balancing accounts; monitoring account codes.
Prepares daily audit reports by collecting and summarizing revenue, settlement, and discrepancy data and trends; proofing and distributing reports.
Provides guest service including check in / check out and answering questions as needed.
Responsible for handling emergencies as they may occur with professionalism and thoroughness, including attention to guest service and proper reporting.
Maintains safe work environment by following organization standards and legal regulations; notifying security of potential risks.
Updates job knowledge by participating in educational opportunities.
Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Job Requirements: Friendly, self - motivated person needed. Understand principles of auditing and balancing. Good phone etiquette, enthusiasm, guest service skills, and a team player attitude.
Location: CARLSBAD SEAPOINTE RESORT
6400 Surfside Lane, Carlsbad, CA 92011
Contact: Michael Schneider 760-603-1700
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Job Title: BELL CAPTAIN
Responsibilities: Train, lead, coach, and counsel bell & valet staff.
Maintain Policy & Procedure, hold people accountable for duties and responsibilities
Give direction, support, timely feedback and recognition of performance.
Coordinate weekly schedule to accommodate employees, volume of arrivals and tour flow.
Teach/coach and document employees who fail to meet standards creating accountability and ownership of duties.
Participate in meetings with management to communicate and discuss areas of opportunities, special events, etc.
Ensure a healthy and safe work environment for employees and Guests.
Create a positive environment in which all employees have the ability to maximize their potential.
Listen to comments, criticisms, and feedback from Guests, employees and other managers to gain an understanding of strength and opportunity to improve performance. Create the “First Impression” of Welcome & Hospitality to our guests and owners
Proactively greets all Guests in the public areas of the hotel, offer assistance with baggage.
Upon departure, thank Guests and welcome them back to the hotel.
Responsible for lobby and in-room orientations when escorting Guests to their rooms.
Assist individuals and groups with check-in, check-out, and room changes.
Provide information regarding resort events, amenities and directions
When not assisting Guests, ensure the lobby and entry are clean, clear of debis and maintain posts.
Store and retrieve luggage for Guests from the luggage storage area.
Cover concierge and door areas during breaks or as needed.
Communicate with other employees (including use of log books) to ensure that guest requests and issues are addressed as needed.
Present a professional image to employees, Guests, and clients of the resort & hotel.
Know, understand, and practice (with energy and enthusiasm) the GPR STAR Treatment and Palisades Resort Motto “Making Happy Memories One Moment at a Time”
Job Requirements: Ability to deal with people, good follow through and organization skills; ability to work under pressure; good organization skills, detail oriented and dependable. Most importantly able to excel in a fast paced and quick moving environment. Able to lift and carry objects up to 40 lbs. Most of the time is spent standing as doorman / valet / bellman. High School education minimum. At least two years experience in the hospitality industry required. Ability to work on computer systems. Management experience required. Computer experience required. Knowledge of Bell / Valet / Doorman duties required.
Location: Grand Pacific Palisades Resort
5805 Armada Drive, Carlsbad, CA 92008
Contact: Kelly Brady-Snyder (760) 827-3200
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Job Title: HOUSEKEEPING MANAGER
Responsibilities: Responsibilities:
Responsible for all cleaning operations in the Housekeeping Department, which includes planning, training, budgeting, staffing, purchasing, and auditing of housekeeping activities. Conducts inspections of all housekeeping assignments and responsibilities, makes weekly employee schedules, supervises, motivates, and disciplines employees, as needed. Also supervises laundry, Room Attendant, and Houseperson teams, oversees the monthly inventory and quality control of laundry services as well as control of the labor hours for departmental staff. Will be required to work holidays and weekends and willing to work alternate shifts periodically in order to monitor and train various Housekeeping job functions.
Strong computer skills with emphasis on spreadsheets are required. Must be able to implement housekeeping training programs, inventory all housekeeping supplies and control expenditures of housekeeping supplies and materials. Understands the importance of customer service and awareness of all VIPs and in-house groups, and insures all housekeeping services are at the Gold Crown level.
Job Requirements: Prior management experience in Housekeeping as an executive or assistant housekeeper is preferred, as well as experience in chemicals and equipment usage, labor and supply control, personnel management and scheduling. Must have experience in supervisory of personnel, maintenance and budget administration, bilingual in Spanish and English
Location: Indian Palms Vacation Club
Contact: Brad VanOver (760)342-1485
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Job Title: HOUSEPERSON
Responsibilities: Provide exceptional guest service. Provide guests and departments with necessary services such as removing linens from rooms, keeping room attendants carts and linen closets stocked, laundry services and basic custodial. Provide guests and departments with necessary services such as meeting room/activities set up, guest requests/work orders. Regular and thorough up-keep and cleaning of property including emptying trash, cleaning grounds as directed. Special projects as directed including carpet cleaning.
Job Requirements: Guest service oriented, team player, able to effectively work with little or no supervision. On feet 100% of shift. Able to lift 40 pounds without injury, pushes, pulls, stoops, bends while setting up and cleaning. Works with pre-approved chemicals. Must be able to communicate with guests, co-workers and management in writing and verbally.
Location: GRAND PACIFIC PALISADES RESORT & HOTEL
5805 Armada Dr., Carlsbad, CA 92008
Contact: Juvy Tojot (760) 827-3200
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Job Title: ROOM ATTENDANT
Responsibilities: Provide exceptional guest service. Clean Condominium Suites and upkeep of the resort grounds, reporting maintenance defects, as needed.
Job Requirements: Guest service oriented, team player, able to effectively work in a fast-paced environment, and on feet 100% of the shift. Able to lift forty (40) pounds without injury, pushes, pulls, stoops, and bends while cleaning. Works with pre-approved chemicals. WILL TRAIN. Follow simple oral and written directions.
Location: CARLSBAD SEAPOINTE RESORT
6400 Surfside Lane, Carlsbad, CA 92011
Contact: Linda Carranza (760) 434-7020
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Job Title: ROOM ATTENDANT
Responsibilities: Provide exceptional guest service. Clean Condominium Suites and upkeep of the resort grounds, reporting maintenance defects, as needed.
Job Requirements: Guest service oriented, team player, able to effectively work in a fast-paced environment, and on feet 100% of the shift. Able to lift forty (40) pounds without injury, pushes, pulls, stoops, and bends while cleaning. Works with pre-approved chemicals. WILL TRAIN. Follow simple oral and written directions.
Location: CARLSBAD SEAPOINTE RESORT
6400 Surfside Lane, Carlsbad, CA 92011
Contact: Maria Morgan (760) 603-1700
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Job Title: ROOM ATTENDANT
Responsibilities: Provide exceptional guest service. Clean Condominium Suites and upkeep of the resort grounds, reporting maintenance defects, as needed.
Job Requirements: Guest service oriented, team player, able to effectively work in a fast-paced environment, and on feet majority of the shift. Able to lift forty (40) pounds without injury, pushes, pulls, stoops, and bends while cleaning. Works with pre-approved chemicals. WILL TRAIN. Follow simple oral and written directions.
Location: GRAND PACIFIC PALISADES RESORT & HOTEL
5805 Armada Dr., Carlsbad, CA 92008
Contact: Juvy Tojot (760) 827-3200
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Job Title: ROOM ATTENDANT
Responsibilities: Provide exceptional guest service. Clean Condominium Suites and upkeep of the resort grounds, reporting maintenance defects, as needed.
Job Requirements: Guest service oriented, team player, able to effectively work in a fast-paced environment, and on feet 100% of the shift. Able to lift forty (40) pounds without injury, pushes, pulls, stoops, and bends while cleaning. Works with pre-approved chemicals. WILL TRAIN. Follow simple oral and written directions.
Location: SAN CLEMENTE COVE, 104 s. Alameda Lane, San Clemente, CA 92672
Contact: Cindy Campbell at (949) 492-6666
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Job Title: P/T MAINTENANCE TECHNICIAN
Responsibilities: Provide exceptional customer service when completing requested work orders in a timely, efficient manner. Support our maintenance team with the daily needs of our guests as well as ensure guests’ satisfaction and safety through general upkeep of the property and rooms which includes repairs, replacements and inspection of a variety of equipment, furniture, fixtures and machinery.
Job Requirements: General carpentry, electrical and plumbing knowledge necessary. Two years of previous experience a must. Guest service oriented, team player, able to lift 75 pounds without injury. On feet 100% of shift, pushing, pulling, bending, squatting, lifting, standing and must work weekends. Must be able to speak, read and write in basic English in order to communicate with guests, co-workers and outside vendors. Above all, excellent guest service skills and team player attitude required.
Location: MarBrisa Resort
5500 Grand Pacific Drive, Carlsbad, CA 92008
Contact: Donnie Wolf, Maintenace Manager (760) 828-4537
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Job Title: ACTIVITIES AND FITNESS ATTENDANT
Responsibilities: The Fitness Center / Activities Center Attendant will be responsible for monitoring and maintaining the Fitness Center/ Activity Center, which may consist of general upkeep/cleaning of equipment and area, supervision of guests while using equipment and booking activities. This position also will include facilitation and participation in assisting with daily resort activities, games and special events, and opening and closing procedures for the Fitness Center. The attendant will be responsible for interacting with resort guests, and inventory control. The attendant must also provide a high level of customer service to all guests and patrons of Grand Pacific Palisades.
Job Requirements: The Attendant must be enthusiastic, creative, and demonstrate a high level of hospitality to all resort guests and owners as well as work effectively in a team environment. This is a Fun and rewarding job. Varied schedule includes some evening, early morning and weekend work. A positive outgoing attitude and work ethic are a must. Must be extremely dependable and have valid source of transportation. Part time positions available. Flexible Schedule. Starting Salary $8.00/hour. If you answer yes to all of the questions below, you may be just the right person for this job. Call now, don’t delay:
Will you enjoy meeting and serving the children and families who visit our Resort?
Do you like working in a busy, fast-paced environment?
Do you enjoy being part of a team?
Are you responsible and dependable? Will you be ready to report to work when scheduled?
Are you willing to comply with our conservative grooming and appearance standards?
Are you fun-loving, high energy and ready to provide a memorable vacation?
Location: GRAND PACIFIC PALISADES RESORT & HOTEL
5805 Armada Dr., Carlsbad, CA 92008
Contact: Adam Packer, Activities Director 760-827-3208 or apacker@grandpacificresorts.com
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Job Title: ON-CALL MASSAGE THERAPIST
Responsibilities: A massage therapist relaxes and treats people by manipulating their muscles and soft tissue. The therapist will assess the client’s needs as well as there physical condition and case history. The therapist will help in determining the best form of massage for the client needs and blend oils according, if needed. This position is for an independent On-Call Massage Therapist. You will be responsible for greeting guest, setup and break down of treatment room, following cleaning and sanitation policies, equipment and facility policy as well as retailing spa products.
Job Requirements: Massage therapists should have sound knowledge of body parts and functions, and a good “feel” for people’s needs. Massage therapists should be good listeners who can respect their patients’ privacy and gain their trust. It helps to be both gentle and strong. A lot of stamina is needed to be able to massage several patients in a day. HHP preferred but not required In California, you must be a certified massage therapist and have a valid license
Location: GRAND PACIFIC PALISADES RESORT & HOTEL
5805 Armada Dr., Carlsbad, CA 92008
Contact: Adam Packer, Activities Director 760-827-3208 or apacker@grandpacificresorts.com
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Job Title: SALES COORDINATOR - SHERATON CARLSBAD RESORT AND SPA
Responsibilities: To manage, coordinate and record the sales and catering activity of the resort, including developing new accounts, maintaining existing accounts, implementation of catering and marketing strategies so as to maximize profits of the resort while maintaining customer satisfaction.
Meets with and maintains rapport with individuals and contacts in order to produce Food & Beverage Sales, Banquet Catering/Banquet Sales, and Suite Sales.
Solicits business in specific market segments as directed by Director of Sales & Marketing.
Schedules conventions and business group activities at the resorts.
Maintains liaison with other resort-level departments to facilitate services agreed upon by the catering office and prospective clients.
Maintains good rapport with area community and other local civic groups and companies.
Develops and maintains files to include: chronological account files as directed, preparation of scheduled bookings, dissemination of event information to all appropriate departments, and record event information for catering system control purposes.
Develops, implements, and assists with catering, sales and marketing strategies, including development of relevant action plans.
Assist with clerical work of the department; including customer correspondence, function sheets, event schedules, reports and special projects.
Performs special projects and assignments as directed.
Interface daily with kitchen and banquet departments regarding specific client needs. Organize and maintain filing system.
Job Requirements: Must have 2 + years of on the job hotel/resort experience, including meeting planning and word processing.
Prior experience working with Delphi
Must be proficient with Microsoft Word, Excel, PowerPoint, and Outlook.
Excellent ability to interact with Internal and External guest/clients.
Excellent Organizational Skills
Physical Demands:
Must be able to sit at a desk for up to 6 hours per day. Walking and standing are required the rest of the working day. Length of time of these tasks may vary from day to day and task to task.
Must be able to lift up to 15 lbs. occasionally.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.
Ability to spend extended lengths of time viewing a computer screen.
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Location: SHERATON CARLSBAD RESORT & SPA
Contact: Please visit www.sheratoncarlsbad.com/employment/aspx to complete an application for employment and email to employment@sheratoncarlsbad.com.
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Job Title: NIGHT AUDIT - SHERATON CARLSBAD RESORT AND SPA
Responsibilities: Reconcile and complete all daily front desk agents’ work.
Run find trial balance to post rooms and close day.
Run accounts receivable reports.
Provide next day reports for Front Office, Housekeeping, Sales, and Executive Office as required.
Perform duties of front desk agent as assigned.
Answer calls incoming to hotel and hotel guests.
Assist guests with calls and messages.
Job Requirements: Must be able to speak, read, write and understand English.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Must possess basic computational ability.
Must possess basic computer skills.
Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required.
General knowledge of the city where hotel is located and its attractions.
Extensive knowledge of the hotel, its services and facilities.
First Aid/CPR/Life Safety Certified
Physical Demands:
Must be able to sit at a desk for up to 6 hours per day. Walking and standing are required the rest of the working day. Length of time of these tasks may vary from day to day and task to task.
Must be able to lift up to 15 lbs. occasionally.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.
Ability to spend extended lengths of time viewing a computer screen.
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Location: SHERATON CARLSBAD RESORT & SPA
Contact: Please visit www.sheratoncarlsbad.com/employment/aspx to complete an application for employment and email to employment@sheratoncarlsbad.com.
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Job Title: CLUB LOUNGE ATTENDANT - SHERATON CARLSBAD RESORT AND SPA
Responsibilities: Set up, maintenance and clean up duties for our Club Lounge in the morning (Breakfast pastries, fruit, juices, coffee, tea, etc)
Setup/breakdown of breakfast service for our Sheraton Club Lounge guests.
Greet Club Lounge guests in friendly, warm and inviting manner
Provide recommendations and information as well as offer assistance to guests to ensure that their needs are being met.
Job Requirements: Must be able to work Monday-Friday 6:00 AM to 10:00 AM.
Use hands to lift, carry or pull objects that may be heavy.
Understand and carry out simple instructions.
Learn simple procedures and techniques.
Perform routine work or the same task over and over again.
Physical Demands:
Must be able to stand and exert well-paced mobility for up to 4 hours in length; exert well-paced ability to reach other departments and locations of the resort on a timely basis; well-paced ability in limited space; bend, stoop, squat and stretch to fulfill cleaning tasks; bend, squat and lift up to 75 lbs. on a regular and continuing basis; push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis; grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity; talking and hearing occur continuously in the process of communicating with guests, supervisors and other associates.
Location: SHERATON CARLSBAD RESORT & SPA
Contact: Please visit www.sheratoncarlsbad.com/employment/aspx to complete an application for employment and email to employment@sheratoncarlsbad.com.
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Job Title: MARKETPLACE ATTENDANT - SHERATON CARLSBAD RESORT AND SPA
Responsibilities: This position is responsible for providing products and services from the marketplace to meet resort guest’s needs in a courteous and efficient manner. In addition this position takes orders and serves food and beverage items to our customers in a timely, friendly, enthusiastic and professional manner.
Takes orders, using the guest's name at all times.
Setup/breakdown of the coffee/beverage bar.
Greet Club Lounge guests in friendly, warm and inviting manner
Uses suggestive selling techniques to increase check average.
Refers all unusual requests to supervisor for proper handling. No reasonable guest request is to be denied.
Prepares beverage and food orders for guests, using Starbucks lingo
Maintain Cleanliness of all Marketplace areas
Processes all payments, i.e. Room Charges, cash, credit card etc.
Job Requirements: Must be able to begin work @ 5:30 AM.
Use hands to lift, carry or pull objects that may be heavy.
Understand and carry out simple instructions.
Learn simple procedures and techniques.
Requires the ability to adapt to the Starbucks lingo
Previous cashier experience preferred.
Previous barista experience preferred.
Physical Demands:
Must be able to:
Stand and exert well-paced mobility for up to 4 hours in length.
Exert well-paced ability to maneuver between functions occurring simultaneously.
Bend, squat and lift up to 25 lbs. on a regular and continuing basis.
Bend, stoop, squat and stretch to fulfill cleaning tasks.
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Requires manual dexterity to use and operate all necessary equipment.
Location: SHERATON CARLSBAD RESORT & SPA
Contact: Please visit www.sheratoncarlsbad.com/employment/aspx to complete an application for employment and email to employment@sheratoncarlsbad.com.
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Job Title: ROOM ATTENDANTS - SHERATON CARLSBAD RESORT AND SPA
Responsibilities: To clean rooms and halls in resort and perform a combination of tasks to maintain resort premises in a clean and orderly manner, thereby contributing to a pleasant, positive guest experience.
Sorts, counts, folds, marks, or carries linens.
Makes beds.
Replenishes supplies, such as drinking glasses and writing supplies.
Moves furniture, hangs drapes, and rolls carpets.
Cleans rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways and locker rooms and other work areas.
Sweeps, scrubs, waxes, and polishes floors, using brooms and mops and powered scrubbing and waxing machines.
Cleans rugs, carpets, upholstered furniture, and draperies, using vacuum cleaner.
Dusts furniture and equipment.
Polishes metalwork, such as fixtures and fittings.
Washes walls, ceilings, and woodwork.
Washes windows, door panels, and sills.
Empties wastebaskets, and empties and cleans ashtrays.
Transports trash and waste to disposal area.
Replenishes bathroom supplies.
Replaces light bulbs.
All other duties as assigned by a manager or supervisor.
Job Requirements: Use hands to lift, carry or pull objects that may be heavy.
Understand simple instructions.
Learn simple procedures and techniques.
Perform routine work or the same task over and over again.
Physical Demands:
Light work: Exerting up to 20 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time), and/or up to 10 pounds of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time), and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Requires walking or standing to a significant degree, or requires sitting most of the time but entails pushing and/or pulling of arm or leg controls, or requires working at a production rate pace entailing the constant pushing and or pulling of materials even though the weight of those materials is negligible.
Location: SHERATON CARLSBAD RESORT & SPA
Contact: Please visit www.sheratoncarlsbad.com/employment/aspx to complete an application for employment and email to employment@sheratoncarlsbad.com.
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Job Title: HOUSE ATTENDANT - SHERATON CARLSBAD RESORT AND SPA
Responsibilities: To perform a combination of tasks, which maintain hotel premises in a clean and orderly manner, thereby contributing to a pleasant, positive guest experience.
Moves and arranges furniture.
Turns mattresses as required.
Hang draperies as required.
Dusts furniture and equipment.
Polishes metalwork and furniture.
Collects soiled linens for laundering and receives and stores linen supplies in linen closets.
Cleans bathrooms and replenishes with supplies.
Refurnishes room with supplies, towels, etc. as required.
Supplies own cleaning cart with appropriate supplies for shift.
May deliver television sets, ironing boards, baby cribs, and roll-a-way beds to guest rooms.
May clean swimming pool.
May remove debris, clean driveways and garage areas.
Cleans rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways and locker rooms and other work areas.
Sweeps, scrubs, waxes, and polishes floors, using brooms and mops and powered scrubbing and waxing machines.
Cleans rugs, carpets, upholstered furniture, and draperies, using vacuum cleaner.
Washes walls, ceilings, and woodwork.
Washes windows, door panels, and sills.
Empties wastebaskets, and empties and cleans ashtrays.
Transports trash and waste to disposal area.
Replaces light bulbs.
All other duties as assigned by a manager or supervisor.
Job Requirements: Use hands to lift, carry or pull objects that may be heavy.
Understand simple instructions.
Learn simple procedures and techniques.
Perform routine work or the same task over and over again.
Physical Demands:
Light work: Exerting up to 20 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time), and/or up to 10 pounds of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time), and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Requires walking or standing to a significant degree, or requires sitting most of the time but entails pushing and/or pulling of arm or leg controls, or requires working at a production rate pace entailing the constant pushing and or pulling of materials even though the weight of those materials is negligible.
Location: SHERATON CARLSBAD RESORT & SPA
Contact: Please visit www.sheratoncarlsbad.com/employment/aspx to complete an application for employment and email to employment@sheratoncarlsbad.com.
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Job Title: KITCHEN MECHANIC/HVAC/R - SHERATON CARLSBAD RESORT AND SPA
Responsibilities: To repair and maintain kitchen equipment, HVAC/R of restaurant & resort. In addition, this position will handle general resort maintenance and resort/guest calls.
Maintains resort, performing minor and routine maintenance of kitchen equipment, AC, Heating, and other related maintenance activities, using hand tools.
Replaces air conditioner filters.
Notifies management concerning need for major repairs or additions to lighting, heating and ventilating equipment.
Tend furnace, air conditioner, and boiler to provide heat, cool air, and hot water for guests.
Perform general repairs and services in all maintenance related disciplines, including but not limited to; carpentry, mechanics, plumbing, minor electrical, finish work, etc.
Respond to guest room calls as required.
All other duties as assigned by a manager or supervisor.
Job Requirements: Understand and use specifications.
Experience with HVAC/R systems
Experience with repairing Kitchen Equipment
Candidate should have a minimum of 3 to 4 years experience in HVAC/R and kitchen equipment maintenance.
Must be able to work independently and have basic computer skills.
Use arithmetic to measure, compute amount of materials to use, and to inspect product to be sure it conforms to requirements.
Hotel experience preferred.
Physical Demands:
Medium work: Exerting 20 to 50 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time), and/or 10 to 25 pounds of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time), and/or greater than negligible up to 10 pounds of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects.
Location: SHERATON CARLSBAD RESORT & SPA
Contact: Please visit www.sheratoncarlsbad.com/employment/aspx to complete an application for employment and email to employment@sheratoncarlsbad.com.
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Job Title: BANQUET COOK, ON CALL - SHERATON CARLSBAD RESORT AND SPA
Responsibilities: Preparation of all banquet food maintaining highest possible quality.
Economic use of all products and labor.
Maintaining a set food cost.
Working side-by-side with Garde Manager and having daily meetings to discuss banquet production.
Attending catering and banquet meetings.
Communication with Banquet Manager to plan food service.
Writing daily production list for Banquet Department.
Checks banquet function sheets daily for any changes and clarifies any variation with Garde Manger.
Working in conjunction with stewarding department for plating.
Overseeing and participating in food preparation and production.
Accountable for food quality of banquet kitchen staff.
Orders and controls products.
Responsible for proper storage of banquet food.
Responsible for clean workstation and walk-ins.
Overseeing proper use of kitchen equipment.
Training staff in economical use of products and labor.
After banquet service, breaking down of all stations and storage of leftover foods.
Communicating with pastry chef regarding desserts.
Assists in menu development.
Monitoring cafeteria food, its production, availability and quality
Job Requirements: Experience in high volume cooking and some restaurant experience.
Well trained in all cooking techniques;
Physical Demands: Exerting 20 to 50 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time), and/or 10 to 25 pounds of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time), and/or greater than negligible up to 10 pounds of force constantly (Constantly: activity or condition exists from 2/3 or more of the time) to move objects.
Location: SHERATON CARLSBAD RESORT & SPA
Contact: Please visit www.sheratoncarlsbad.com/employment/aspx to complete an application for employment and email to employment@sheratoncarlsbad.com.
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Job Title: RESTAURANT SUPERVISOR, SHERATON CARLSBAD RESORT AND SPA
Responsibilities: As part of the Twenty/20 Grill & Wine Bar, the Restaurant Supervisor creates a warm, connected, and memorable dining experience for guests. The Restaurant Supervisor oversees the Food Servers, Assistant Servers, Expeditors, and Hosts to ensure a shifts operational procedures are executed efficiently and constantly applied, in accordance with the Restaurant’s service standards. The ideal candidate would enjoy leading and developing associates, working in a team, view operations holistically, resolving problems under time pressure, and working in a fast paced environment.
Job Requirements: As part of the Twenty/20 Grill & Wine Bar, the Restaurant Supervisor creates a warm, connected, and memorable dining experience for guests. The Restaurant Supervisor oversees the Food Servers, Assistant Servers, Expeditors, and Hosts to ensure a shifts operational procedures are executed efficiently and constantly applied, in accordance with the Restaurant’s service standards. The ideal candidate would enjoy leading and developing associates, working in a team, view operations holistically, resolving problems under time pressure, and working in a fast paced environment.
ESSENTIAL RESPONSIBILITIES: The Restaurant Supervisor oversees a restaurant shift. Circulate on the restaurant floor, continually checking with the guests and the service staff to ensure that everything is to the guests’ satisfaction. Handle guests’ complaints and thank the guests upon departure. Monitor and supervise set up and maintenance of dining room area to ensure that it is up to standard.
Control flow of room by seating guests in each section by rotation. Responsible for assigning and supervising all opening and/or closing side duties. Make entries into logbook. Assist with scheduling attendants and control of greeters, servers and bus attendants.
Conduct pre-shift meetings on a daily basis. Participate in ongoing training of associates to ensure that they continue to improve their performance. Recognize outstanding performance by service personnel and handle discipline as per standard operating procedures.
Adjust labor appropriate to business demands.
Enforce Service Standards
Complete reports on production, fill out necessary requisitions and control distribution of necessary supplies.
Location: SHERATON CARLSBAD RESORT & SPA
Contact: Please visit www.sheratoncarlsbad.com/employment/aspx to complete an application for employment and email to employment@sheratoncarlsbad.com.
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Job Title: RESTAURANT SUPERVISOR, SHERATON CARLSBAD RESORT AND SPA
Responsibilities: Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Must possess basic computational ability.
Must possess basic computer skills.
Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required.
Ability to supervise subordinate staff, including, but not limited to, assignment of duties, evaluating service and taking disciplinary action when necessary.
Ability to solve problems and make rational decisions.
Knowledge of resort food and beverage operations.
Knowledge of food and alcoholic beverages.
Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations.
High school or equivalent education required.
3+ years previous restaurant supervisory experience in a casual/fine fair required.
Previous experience with wine/vineyard cuisine preferred.
Previous experience with Micros preferred.
Job Requirements: Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task.
Must be able to exert well-paced ability to reach different restaurants and other departments of the resort on a timely basis.
Must be able to exert well-paced ability in limited space.
Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.
Must be able to lift up to 15 lbs. on a regular and continuing basis.
Must be able to lift trays of food or food items weighing up to 30 lbs. frequently.
Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.
Location: SHERATON CARLSBAD RESORT & SPA
Contact: Please visit www.sheratoncarlsbad.com/employment/aspx to complete an application for employment and email to employment@sheratoncarlsbad.com.
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Job Title: POOL DINING ATTENDANT, SHERATON CARLSBAD RESORT AND SPA
Responsibilities: Serve food and beverage items on the pool deck area to customers in a friendly, enthusiastic, professional, and timely manner.
ESSENTIAL RESPONSIBILITIES:
Take orders for and serve all food and beverage requests, using suggestive selling techniques. Clear tables during service. Control guest checks and secure proper payment.
Ensure station and table set-ups are complete and perform various side duties as assigned by the Supervisor.
Maintain proper condition and cleanliness of dining areas and servicing equipment.
Job Requirements: Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Must possess basic computational ability.
Must possess basic computer skills.
Ability to describe all menu items, prices and methods of preparation, using suggestive selling techniques to encourage the guests to choose items that are house specialties.
High school or equivalent education required.
Minimum one year experience as a food server on the pool deck is required. Customer service experience preferred.
Must be of minimum age to serve alcohol.
PHYSICAL DEMANDS:
Must be able to stand and exert well-paced mobility for up to 6 hours in length.
Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
Must be able to exert well-paced ability to reach other departments of the RESORT and pool areas on a timely basis.
Must be able to lift trays of food or food items weighing up to 30 lbs. on a regular and continuing basis.
Must be able to push and pull carts and equipment weighing up to 250 lbs. frequently.
Must be able to exert well-paced ability in limited space and to reach other locations of the RESORT on a timely basis.
Must be able to exert well-paced ability in limited space.
Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Location: SHERATON CARLSBAD RESORT & SPA
Contact: Please visit www.sheratoncarlsbad.com/employment/aspx to complete an application for employment and email to employment@sheratoncarlsbad.com.
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